Jivrox : User Privacy & Security Policy

Welcome to the privacy policy page for the service offered on the landing page of Jivrox. We value your privacy and are committed to protecting your personal data. This extensive privacy policy explains the types of information we collect, how we use it, your rights regarding that data, and the measures we have in place to ensure its security. By using our services, you agree to the terms outlined in this policy and acknowledge that you have read and understood the information provided herein.

This policy applies to all users of our website and digital services. It is intended to provide a clear and detailed overview of our practices regarding the collection, storage, and processing of your personal information in accordance with current legal requirements and recommendations, including obligations under the California Consumer Privacy Act (CCPA) and other applicable local and federal regulations in the United States.

1. Information We Collect

We may collect various types of personal information from you when you interact with our website and use our services. Personal data may include, but is not limited to:

  • Full name, email address, mailing address, and telephone number.
  • Payment details if you purchase any of our services.
  • Technical data such as IP address, browser type, operating system, and access times.
  • Usage data, such as pages visited, links clicked, and other actions taken during your sessions on our website.
  • Any additional information that you choose to provide through forms, surveys, or communications with our customer support team.

Please note that when you voluntarily provide personal information, you are consenting to the collection, processing, and use of that data by our company. We ensure that the collection process is transparent and is only used to enhance your experience with our services.

2. How We Use Your Information

The information we collect is intended to help us effectively respond to your needs and provide you with tailored services. The purposes for which your data might be used include the following:

  • To process and fulfill your service requests and transactions.
  • To send transactional communications related to your use of our services.
  • To improve our website, products, and the overall customer experience through analytics and research.
  • To address any technical issues, security incidents, or fraud prevention measures.
  • To notify you about policy updates, promotions, events, and other news concerning our services, when you have given prior consent.
  • To comply with legal obligations and enforce our terms of service, as required by applicable law.

We assure you that any data used for marketing or promotional purposes is handled strictly confidentially and is not shared with unauthorized third parties. Your data may only be used for these as explicitly described, and additional usage will require your explicit consent.

3. Third-Party Sharing and Disclosure

The security and privacy of your personal information are of utmost importance to us. Under no circumstance will we sell or rent your personal information to external parties for their marketing purposes without your express consent. However, we may share your data in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who perform services on our behalf (such as payment processing, website hosting, and data analytics). These providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it.
  • Legal Requirements: We may disclose your personal data if required to do so by law or in good faith, believing that such action is necessary to comply with legal obligations, respond to valid requests from public authorities, or protect the rights, property, or safety of our company or others.
  • Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of significant assets, your personal data may be transferred as part of the transaction provided that any parties to whom the data is transferred are obligated to adhere to practices consistent with this policy.

Any third-party service provider is required to implement adequate data security measures and is bound by confidentiality agreements. We periodically review these relationships to ensure that your privacy rights are maintained.

4. Your Rights Regarding Personal Data

We believe in giving you as much control over your personal information as possible. Under applicable data protection laws—especially the provisions outlined in the California Consumer Privacy Act (CCPA)—you have specific rights regarding your data. These rights include:

  • Right to Access: You have the right to request information about the personal data that we have collected, including details regarding the source, the purpose of collection, and the categories of personal information being processed. If you wish to access your information, please submit a detailed request through our customer support channels.
  • Right to Correction: If you believe that any information we have on file is inaccurate or incomplete, you have the right to request that it be corrected or updated. We encourage you to review your information periodically and notify us of any necessary changes.
  • Right to Deletion: On certain occasions, you may request that your personal information be removed from our systems. Upon receipt of a verifiable request, we will review the applicability of this right under our data retention obligations. Where legal obligations allow, we will delete your data in a timely manner.
  • Right to Data Portability: You may request that your personal data be provided in a format that allows you to transfer it to another service provider or platform, where technically feasible.
  • Right to Opt-Out: You have the right to opt out of receiving marketing and promotional communications. Instructions on how to opt-out are detailed in our communications and can be executed at any time.

To exercise any of these rights, please contact us at our official communication channels using the macros provided: Email: [email protected], or Mail: 3105 | Venable Pass Court | 80917 | Colorado Springs | United States. We will verify your identity, process your request as quickly as possible, and confirm that the data provided has been updated, provided, or removed in accordance with your request.

5. Data Security Measures

At Jivrox, we implement robust security measures to protect the integrity and confidentiality of your personal data. Our security measures include, but are not limited to:

  • Encryption: Sensitive information is encrypted during transmission and storage using industry-standard protocols.
  • Access Controls: Access to personal information is restricted to authorized personnel only, and all staff are trained on the importance of data privacy and security.
  • Regular Audits: Periodical monitoring and assessments of our security practices help identify and address potential vulnerabilities. This includes both internal evaluations and third-party security audits.
  • Secure Environment: Our website and application infrastructures are hosted on secure servers with multiple layers of defense, including firewalls and intrusion detection systems.
  • Data Minimization: We strive to collect only the data necessary for fulfilling our services, reducing the overall risk associated with data breaches.

While we take extensive measures to safeguard your data, no system is completely immune to security risks. In the unlikely event of a data breach that compromises your personal information, we will promptly notify affected users and take appropriate remedial actions in compliance with applicable laws and best practices.

6. Use of Cookies and Similar Technologies

Our website uses cookies, pixel tags, and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our site. Cookies allow us to remember your preferences, customize content, and improve the performance and usability of our website.

The types of cookies used include:

  • Essential Cookies: Required for the operation of our website. These cookies enable core functions such as security, page navigation, and access to secure areas of the website.
  • Performance Cookies: These cookies collect information about how visitors use our website, including which pages are visited most often. This information is used to improve the functionality of our site.
  • Functionality Cookies: Functionality cookies are used to remember users’ settings and preferences, which helps ensure a personalized and efficient experience during subsequent visits.

You have the option to manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of our website. For additional details on our cookie practices, please refer to our dedicated cookie policy page available at the designated macro link cookieUsage/.

7. Data Retention and Storage

We store your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The duration for which we retain personal data depends on the nature of the data and the services provided, and we routinely review our retention policies to ensure compliance with current legal and regulatory obligations.

After the data retention period expires, your personal information will be securely deleted or anonymized to prevent any further identification. If you have questions about the retention period applicable to your data or wish to request deletion under the applicable data protection laws, please contact our support channels.

8. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete the relevant information from our records. If you believe that your child has provided personal information to us without your consent, please contact us immediately so that we can investigate and take the necessary measures.

9. Modifications to Our Privacy Policy

This privacy policy is effective as of 01/07/2025 and will remain in effect except with respect to any changes in its provisions in the future. We reserve the right to update, change, or replace any part of this privacy policy by posting updates and changes to our website. It is your responsibility to review our privacy policy periodically to stay informed about our data practices and the ways you can help protect your privacy.

If we make any material changes in how we collect, use, or share your personal information, we will notify you via prominent notice on our website or through other direct communication channels. Your continued use of the service after any modifications will constitute acknowledgment of the changes.

10. Contact Information and Support

If you have any questions, concerns, or requests regarding your personal information or this privacy policy, please feel free to contact us using the contact details provided below:

  • Company Name: Jivrox
  • Email: [email protected]
  • Address: 3105 | Venable Pass Court | 80917 | Colorado Springs | United States

We are dedicated to ensuring that your inquiries receive swift and detailed responses. Please allow a reasonable timeframe for us to thoroughly assess and respond to your request in accordance with our internal review processes and relevant data protection laws.

11. Disclaimer and Miscellaneous Provisions

While we take all necessary measures to secure your personal data and ensure your privacy, we cannot guarantee complete protection against unauthorized access, hacking, or other security breaches. By using our services, you accept that there are inherent risks associated with transmitting data over the internet, and you agree that Jivrox will not be held liable for any such breach unless due to our gross negligence or willful misconduct.

This privacy policy does not create any contractual or fiduciary relationship between you and Jivrox beyond what is stipulated in our user agreements. In the event that any provision of this policy is deemed invalid or unenforceable, such provision shall be severed and the remaining policy provisions shall continue in full force and effect.

This policy is governed by the applicable laws and regulations within the United States, without reference to any conflicts of law principles that would lead us to choose another jurisdiction. The application of the terms contained herein is intended to comply with legal requirements such as the CCPA, as well as other relevant and applicable guidance depending on the specific context of our service operations.

12. Final Remarks and User Consent

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to this privacy policy and our use of your personal data. We continuously strive to improve our privacy protections and update our practices to align with industry standards and legal advancements. Your trust and confidence in our ability to safeguard your information is paramount to us, and we welcome your feedback regarding any aspect of this policy.

If you wish to withdraw your consent regarding the processing of your data or if you have any questions on how we handle your personal information, our team is always available to assist you. We invite you to periodically review this policy to stay updated on the ways we are ensuring the secure management of your data and to be aware of any changes that might affect your rights.

Thank you for choosing Jivrox. We look forward to serving you with the highest level of integrity, professionalism, and respect for your privacy.

Summary

This document outlines our comprehensive privacy practices regarding:

  • The various types of personal data collected and their intended uses.
  • Your rights to access, modify, delete, or transfer your personal information.
  • Our commitment to data security and the concrete measures we have in place.
  • The use of cookies and related technologies to enhance your browsing experience.
  • The circumstances under which we may share your data and the legal grounds supporting such actions.
  • The procedures to update this policy and contact our support team for any issues or disputes.

Through this policy, we reaffirm our unwavering commitment to respecting your privacy and protecting your personal data as you benefit from our services. We encourage you to monitor any future revisions of this policy and to contact us if you require clarification, wish to exercise your rights, or need further guidance regarding our data management practices.

Effective Date: 01/07/2025

Your continued use of our service constitutes your acceptance of the terms and practices described within this comprehensive privacy policy. We appreciate your trust and are dedicated to continually improving our data practices to provide you with both innovative service and reliable protection for your personal information.